Shipping policy
📄 Shipping Policy
At Khaas The Clothing Store, we aim to deliver your orders safely and on time. Please read our shipping policy below:
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🚚 Order Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
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📦 Delivery Time
Standard delivery time is 3–7 business days across India.
Delivery timelines may vary depending on your location and courier service availability.
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💰 Shipping Charges
We offer Free Shipping on orders above ₹5000.
A standard shipping fee of ₹350 may apply on orders below this value.
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📍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/email.
You can track your order using the provided tracking link.
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⚠️ Delays & Issues
Delivery delays may occur due to:
Weather conditions
Courier delays
Remote locations
We are not responsible for delays caused by courier partners, but we will assist you in tracking your order.
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📭 Incorrect Address
Please ensure that your shipping address and contact details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
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📦 Undelivered Orders
If an order is returned to us due to:
Incorrect address
Customer unavailable
Re-shipping charges will be applicable.
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🔁 Damaged Package
If you receive a damaged package, please record an unboxing video and contact us within 24 hours of delivery.
Without proper proof, claims may not be accepted.
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📞 Contact Us
For any shipping-related queries, contact us:
Phone/WhatsApp: +91 8319659384
Email: khaaswebsite@gmail.com